Effective Date: From October 11, 2024
At TakeFive, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights regarding this information.
1. Information We Collect
We collect the following personal data when you use our service:
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Name
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Age
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Nationality
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Languages spoken
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English proficiency
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Profile picture (optional)
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Email address (optional, required for login)
2. Purpose of Data Collection
We collect your data for the following purposes:
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Age, nationality, languages spoken, and English proficiency are used to match you with suitable conversation partners for video calls.
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Email address is required for account creation, login, and communication.
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Profile picture is optional and helps personalize your profile for other users.
3. How We Use Your Data
We use your personal data to:
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Provide, operate, and improve our services.
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Facilitate matching with users based on language skills and preferences.
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Verify your identity and ensure platform security.
4. Third-Party Services
TakeFive utilizes third-party services, including:
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Amazon Web Services (AWS) for secure data storage and hosting.
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Zoom for video call functionality.
These service providers may process your data in locations outside your home country, but we ensure that they comply with applicable data protection regulations.
5. Data Sharing
We do not sell your personal information to third parties. We share data only in the following cases:
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When required by law or to cooperate with law enforcement.
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With service providers like AWS and Zoom, under confidentiality agreements.
6. Cross-Border Data Transfers
Your personal data may be transferred and processed in countries outside your own, such as the United States. We take appropriate safeguards to ensure your data is protected in compliance with international data protection laws.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience and analyze the usage of our platform. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features.
8. User Consent
By using TakeFive, you consent to the collection, use, and processing of your personal data as outlined in this policy. For optional data, such as profile pictures, you can withdraw your consent at any time.
9. User Rights
You have the following rights regarding your personal information:
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Access: Request a copy of your personal data.
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Correction: Update or correct inaccuracies in your data.
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Deletion: Request the deletion of your personal information.
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Withdrawal of Consent: Withdraw consent for optional data processing, such as for profile pictures.
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Data Portability: Request a transfer of your data to another service.
To exercise these rights, please contact us at support@takefive.now.
10. Data Retention
We retain your personal data as long as necessary to provide our services or comply with legal obligations. Once your account is deleted, we will erase your data within a reasonable period, except where required by law.
11. Security
We take appropriate technical and organizational measures, including the use of AWS, to protect your personal data from unauthorized access, loss, or misuse.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of the service after the changes will constitute your acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@takefive.now.